Terms & Conditions

Please read these terms carefully before booking or using our services.

Welcome to Yetie Spa. These Terms & Conditions govern the use of our website yetiespa.in, our services, appointments, payments, and customer interactions. By visiting our website or availing our services, you agree to follow the rules and policies mentioned below.

1. General Terms

  • Yetie Spa operates as a premium wellness & massage spa offering professional treatments including massages, hammam, gel therapies, and luxury services.
  • All services are subject to availability and prior appointment is recommended.
  • We reserve the right to modify, discontinue, or change services and pricing without prior notice.

2. Booking & Appointments

  • Appointments can be made through call, WhatsApp, or website inquiry.
  • You may be asked to share basic details such as name, contact number, service type, and preferred time.
  • Please arrive at least 10 minutes before your scheduled appointment.
  • Late arrival may reduce the duration of your session without a price reduction.

3. Cancellation & Rescheduling

  • Appointment cancellations should be informed at least 2 hours prior to the scheduled time.
  • Last-minute cancellations or no-shows may incur a cancellation fee.
  • Rescheduling is allowed based on therapist and slot availability.

4. Payment Terms

  • Payments can be made through cash, UPI, card, or other accepted methods at the spa.
  • All prices mentioned are inclusive or exclusive of taxes as applicable.
  • No refunds will be provided once the service is completed unless a valid issue is recognized by management.

5. Service Conduct & Spa Etiquette

  • Our spa follows a strict code of professionalism.
  • Any inappropriate behavior, misconduct, harassment, or indecent inquiry will lead to immediate service termination and a permanent ban.
  • The spa reserves full rights to refuse or discontinue service to any individual for safety or policy violation.

6. Health & Safety

  • Guests with medical conditions must disclose details before treatment.
  • Certain treatments may not be recommended for pregnant women or individuals with specific health concerns.
  • We maintain high hygiene standards; customers are responsible for ensuring personal suitability before booking.

7. Personal Belongings

  • We encourage guests to keep valuables safe.
  • The spa is not responsible for loss, theft, or damage of personal items inside the premises.

8. Website Usage

  • All content, images, text, and materials on yetiespa.in are property of Yetie Spa.
  • Reproduction, copying, or redistribution without permission is strictly prohibited.
  • Unauthorized use may result in legal action.

9. Privacy & Data Protection

Personal information shared during booking or inquiry is handled as per our Privacy Policy. We do not sell or misuse customer data for any unauthorized purpose.

10. Liability Disclaimer

  • Spa therapies may vary in results based on individual conditions.
  • Yetie Spa is not liable for reactions arising from undisclosed health conditions or allergies.
  • We ensure professional service, but outcomes may differ from person to person.

11. Amendments

Yetie Spa reserves the right to update or modify these terms at any time. Continued use of services after updates will be considered acceptance of revised terms.

Contact Us

Yetie Spa
Saffron Building, Opposite Khatwadi Darbar,
Bandra West, Mumbai

Email: yetieluxuryspa@gmail.com

Phone: 7208 623 746

Thank you for choosing Yetie Spa — where luxury meets wellness.